1. Who processes your payment
Last updated: October 27, 2026
If you pay for MIVRA and it is not right for you, you can ask for a refund within 7 days of your payment.
Payments for MIVRA are processed by Paddle, our merchant of record. We issue refunds through Paddle to the payment method you used.
2. 7 day refund
You can request a full refund of a payment within 7 days of the payment date.
3. How to ask for a refund
Email support@mivra.io from the email address on your MIVRA account, with the subject "Refund request", within 7 days of the payment. We aim to reply within 3 business days. After we approve a refund, it can take several business days to appear, depending on your bank.
4. After 7 days
Payments are not refundable after 7 days, except where the law requires it. You can cancel at any time to stop future payments. After you cancel, your plan stays active until the end of the period you already paid for.
5. Free plan
The Free plan costs nothing, so there is nothing to refund.
6. Contact
If you have questions about refunds, please contact us:
